+Understand revolutionary conditions and forces driving change in the industry now.

+Discover ways organizations can get in front of their costs and offer new care delivery models.

+Identify why pricing transparency and reimbursement changes are necessary for success.

+Analyze revolutionary incumbents and upstarts leading this revolution.

+See how participation in this Customer Revolution is crucial for long-term success.

The Customer Revolution In Healthcare

The Customer Revolution in Healthcare: Delivering Kinder, Smarter, Affordable Care for All reveals the massive Healthcare Industrial Complex™ (the System) that tyrannizes the American people by delivering fragmented, ridiculously expensive, error-prone medical care. Author David Johnson chronicles the System's origins, characteristics, demise and replacement with new, Revolutionary Healthcare that serves all Americans.

In Revolutionary Healthcare, empowered buyers, liberated data and pro-market regulation combine to deliver the right care at the right time in the right place at the right price. Finally, Johnson provides a roadmap to emancipate the American people from the System’s tyranny through universal and pluralistic health insurance coverage that delivers the goods without breaking the bank.

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Sample Chapter

Read this rallying cry that inspires leaders to revolt against today’s system, build thriving organizations and serve America better. Start reading the free sample now.

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"Dave Johnson brings a refreshing, necessary, and sometimes contrarian point of view on how the healthcare industry and healthcare leaders will need to think about and act to respond to our challenges and our deficiencies. It is a breath of fresh air."

James Hereford,

President and CEO of Fairview Health

Who Needs To Read

Healthcare Executives

CEOs

CIOs

Policy Makers

Healthcare Investors

Doctors

Nurses

Technicians

Caregivers

Revolutionary Conditions

Including Fundamental Flaws to America’s Self-Created Opioid Tragedy

Revolutionary Forces

How to Empower Customers, Liberate Data and Implement Pro-Market Regulation

Revolutionary Healthcare

Understanding Revolutionary Upstarts, Incumbents and How to Create Healthcare for All

Who is Dave?

David Johnson is a healthcare thought leader, author, speaker, and strategic advisor to organizations busting the status-quo to reform our healthcare system. He applies his 25+ years of investment banking in healthcare to push industry change through incumbent and upstart organizations.

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Are You Ready to Join the Healthcare Revolution?

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Featured Profiles

DuPage Medical Group

DuPage Medical Group (DMG), the largest multispecialty physician group in Illinois, is an asset-light healthcare delivery company that assumes payment risk in all contracts.

Bright Health

Bright Health provides individual, family, and Medicare Advantage health plans. They give health system partners the capabilities of an integrated “payvider” with a sharpened focus on better consumer-clinician relationships.

VillageMD

VillageMD returns job satisfaction to the practice of medicine through expansive provision of primary care services. Incorporating data, technology, incentives and protocols helps physicians serve patients better.

Fairview Health Services

Fairview Health Services pursues dual transformation to become a leaner, data driven, customer-centric healthcare delivery platform and also compete on health and wellness with their primary care platform.

4sight Health Newsletter

An advisory company working at the intersection of healthcare strategy, economics, innovation and capital formation. Receive weekly updates about healthcare news each Friday.

"The Customer Revolution in Healthcare aligns with AdventHealth’s promise to consumers that we will help them ‘feel whole’—providing care to the whole person in mind, body, and spirit. Dave Johnson’s manifesto points out the need for much stronger consumer advocacy, better provider coordination, and new financial solutions to better meet their needs."

Terry Shaw,

President and CEO of AdventHealth

"David Johnson pushes the provocative boundaries of our industry’s reality in ways that bring new thinking into sharp focus. His undying effort to help leaders see the long game and take action is exactly the wake-up call we need. To successfully create and manage consumer-centric ‘health’, our system will need the start-up and incumbent organizations Johnson highlights in more ways than we can even appreciate!"

Julie Murchinson,

CEO, Health Evolution

"In his book The Customer Revolution in Healthcare, Johnson calls out how different sectors of the healthcare market contribute to our broken system. But he also outlines ways we can transform the industry to deliver better care at a lower cost that consumers want. OR For those of us who have a passion for transforming healthcare, Dave Johnson’s book provides a candid overview of the challenges we’ve long admired and a pragmatic road map to a much needed evolution of our industry."

Craig Sammit MD,

President & CEO, Blue Cross and Blue Shield of Minnesota

"Successful delivery of value in today’s competitive environment demands that all of us have a sound understanding of healthcare finance. Johnson's book is the single source necessary to raise leaders’ understanding of the complicated world of healthcare economics. In it, Johnson delivers a crisp review of how to unlock the complexities of the financial and economic issues facing this industry."

Jim Merlino MD,

Chief Transformation Officer, Press Ganey

"The Customer Revolution in Healthcare: Kinder, Smarter, Affordable Care for All offers powerful direction to anyone looking to disrupt the healthcare system”"

Clay Christenson,

Kim B. Clark Professor of Business Administration Harvard Business School

"As a health system CEO and cancer survivor, I have a unique perspective for seeing the business through the customer’s eyes. In his book, Dave Johnson shines a light on all those dark corners we don't like to look at. He points us to the uncomfortable conversion we all must make for the healthcare system to respond to this evolving reinvention of an industry.For those of us who have a passion for transforming healthcare, Dave Johnson’s book provides a candid overview of the challenges we’ve long admired and a pragmatic road map to a much needed evolution of our industry."

Peter Fine,

President & CEO, Banner Health

"By any measure, healthcare falls short for patients. In The Customer Revolution in Healthcare, Dave Johnson lays out an aggressive plan to get all the arrows trending in the right direction for all patients."

Dana Safran,

Chief Performance Measurement Officer, Haven

"In the Customer Revolution David Johnson offers a fresh and insightful look at the bloated underperforming health system in the United States today. The problem is not insufficient spending. Instead, perverse incentives and bad regulations leave almost everyone – patients, doctors, administrators – dissatisfied, even while a few milk the system. Johnson argues persuasively that Americans can get better healthcare even while spending far less, and tells us how. This is an important, readable book that should change the dialogue on healthcare."

Raghuram Rajan PhD MBA,

Professor of Finance, University of Chicago